Support Center

STORE INFORMATION
Find detailed information about the Zippo.com website. Several topics on the ordering process, eGift Cards and Customize It! products can be found below.
REPAIRS
We know that behind every Zippo product covered under warranty and sent for repair is an owner depending on our promise to repair or replace it. Click the link below for information about product repairs.
PRODUCT CARE
Locate detailed information about your Zippo product. Product instruction manuals, tips on the maintenance of your product and safety information can be found here.
- Getting Started With Your New Zippo Lighter
- Caring For & Cleaning Your Zippo Lighter
- How To Fill Your Zippo Lighter
- How To Replace The Flint On Your Zippo Lighter
- How To Maintain/Replace The Wick On Your Zippo Lighter
- Getting To Know Your Zippo Pipe Lighter
- Getting To Know Your Zippo Hand Warmer
- How To Fill Your Zippo Hand Warmer
- How To Ignite Your Zippo Hand Warmer
PRODUCT INFORMATION
Locate detailed information about your Zippo product. Product instruction manuals, tips on the maintenance of your product and safety information can be found here.